Commawise Refund Policy

Last updated: 2026-11-02

WaveApp LLC refunds your first payment in full within 14 days. No reason is required.

1. Who refunds

Link, LLC is the merchant of record through Stripe Managed Payments for the subscription in the terms. We issue the refund, and Stripe returns it to your original payment method. Stripe and your bank control when the money arrives. This voluntary promise adds to your legal rights. EU digital-content withdrawal rights follow checkout terms. Nothing here takes away statutory rights.

2. How to ask

Sign in and open your account. While your first payment is inside the window, Account shows Refund and cancel with its last day. One tap refunds that payment in full and ends the subscription at once. If the refund fails, you can retry, and a retry never refunds twice. The window covers only the first payment, once per account. For a renewal charge, email hello@commawise.com from your account address with the charge date. We decide those case by case.

3. After a refund

• Your subscription ends at once and does not renew.
• Your practices, transcripts and progress stay. New practice beyond the free one stops.
• Canceling instead keeps access to the end of the paid period and refunds nothing.
• Deleting the account ends the subscription without a refund. Ask for the refund first if you want one.

4. Billing errors

If you were charged twice or after cancellation, email us with the charge date. We correct billing errors and refund the difference.

5. Contact

Email hello@commawise.com or write to WaveApp LLC, 30 N Gould St Ste N, Sheridan, WY 82801, USA.